Last Updated: June 2026
Welcome to Balivora. These Terms & Conditions are designed to ensure a safe, smooth, and enjoyable travel experience for all guests while maintaining the quality and standards of our services.
By confirming a booking with Balivora, you acknowledge that you have read, understood, and agreed to the Terms & Conditions outlined below.
Balivora specializes in curated private tours, cultural experiences, sightseeing journeys, transfers, and selected adventure activities across Bali and Indonesia.
We are committed to providing personalized travel experiences with comfort, professionalism, cultural authenticity, and guest satisfaction at the heart of everything we do.
A booking is considered confirmed once:
Balivora reserves the right to decline or cancel a booking when operational, safety, or availability considerations require it.
We accept selected payment methods including bank transfer, online payment, and other approved payment channels.
Depending on the type of service booked:
All prices displayed or quoted are in the agreed currency and may be subject to reasonable adjustments due to government fees, operational changes, supplier pricing, or extraordinary circumstances.
We understand that travel plans may occasionally change.
For standard private tours, sightseeing, and cultural experiences:
Activities arranged through third-party operators, including but not limited to:
may be subject to the individual supplier’s cancellation terms and are often non-refundable once confirmed.
Balivora will always make reasonable efforts to assist guests whenever changes are possible.
Bali is a dynamic destination where local ceremonies, weather conditions, traffic, ocean safety, volcanic activity, and operational factors may occasionally affect travel plans.
Balivora reserves the right to make reasonable itinerary adjustments when necessary to ensure:
Whenever possible, suitable alternatives or rescheduling options will be offered.
Balivora shall not be held responsible for disruptions caused by circumstances beyond reasonable control, including but not limited to:
In such cases, Balivora will make reasonable efforts to assist with alternative arrangements where feasible.
Refund eligibility may depend on supplier policies and operational limitations.
Guests understand that travel and participation in tours or outdoor experiences may involve inherent risks.
Certain activities and destinations may include:
By participating in tours and activities organized by Balivora, guests voluntarily accept these ordinary travel-related risks and agree to exercise reasonable care for their personal safety.
Balivora is committed to operating with professionalism and reasonable care at all times.
Adventure and activity experiences such as ATV, rafting, snorkeling, trekking, boating, or other physical activities may be operated by carefully selected independent providers.
Guests acknowledge that:
Balivora reserves the right to advise against participation if an activity may present safety concerns for a guest.
To provide a seamless travel experience, Balivora may coordinate services through selected third-party providers, including:
While Balivora carefully selects trusted partners, operational responsibility for independently operated services remains with the respective provider.
Certain activity operators may maintain their own insurance coverage and operational standards.
Guests are responsible for ensuring they are medically fit to participate in booked experiences.
We kindly request guests to inform Balivora in advance regarding:
Balivora may recommend adjustments to activities where appropriate for guest comfort and safety.
For added peace of mind, Balivora strongly recommends that guests obtain comprehensive travel insurance covering:
Travel insurance helps ensure a smoother experience in unexpected situations.
Balivora works with trusted drivers and transportation partners to deliver safe and comfortable travel experiences.
Travel times in Bali may vary due to:
Guests are encouraged to allow flexibility in schedules, especially for flights, ferry departures, or time-sensitive arrangements.
Seat belts should be used whenever available.
Guests are responsible for personal belongings during tours, transfers, and activities.
While Balivora and our team will make reasonable efforts to assist guests in locating lost items, we cannot guarantee recovery and shall not be liable for lost, stolen, or damaged personal belongings.
We encourage guests to double-check vehicles and venues before departure.
To ensure a pleasant experience for everyone, guests are expected to behave respectfully toward:
Balivora reserves the right to decline or discontinue services in cases involving unsafe, abusive, illegal, or highly disruptive behavior.
From time to time, photos or videos may be taken during experiences for service documentation or promotional purposes.
If guests prefer not to appear in promotional content, kindly inform Balivora in advance.
We always respect guest privacy and preferences.
Guest information is handled responsibly and only used for booking, operational, communication, and service-related purposes.
For more information, please review our Privacy Policy.
By confirming a booking, making payment, or participating in any Balivora experience, guests acknowledge and agree to these Terms & Conditions.
Balivora
Bali, Indonesia
Email: enquire@balivora.com
Website: www.balivora.com
WhatsApp: +62 823-3355-5828
